Room 19 - Koi Room

General Policy

Additional Check In Notes
Our hotel is "self check in" We have a "virtual office" operating round the clock and CCTV. Children and infants are welcome: please reserve cots or extra beds in advance. 48 hour street parking in the W zone is available for £3. Smoking is prohibited; a fine of up to £125 may apply. A damage deposit will be taken for group bookings and refunded if no damage found.

Policy
Check in from 15:00
Check out by 10:00
Children of all ages are welcome.
Pets are allowed in Rooms 1, 2, 3, 4, 16, 17, 18 and 19. Please book in advance. Cost £15 per pet, per night.
There is no smoking permitted anywhere within the property.
On street parking is available at a charge of £3.00 per day. Alternative parking is available nearby at a charge of £7.00 per day.
Payment Conditions for Direct Bookings
A deposit of £50 is required to secure your reservation. Payment equal to the full booking amount is required 7 days prior to the check-in date. This payment will be refunded according to the cancellation conditions.
Payment Conditions for Third Party Bookings
Non-refundable reservations - full payment will be taken at the time of booking and is not returnable at any time.
Other reservations: payment equal to the full booking amount is required 14 days prior to the check-in date. This payment will be refunded according to the cancellation conditions.
Payments by: BACS and the following cards: Visa Debit, Visa Credit, Maestro and Mastercard are accepted.